Refund Policy

Last Updated: October 13, 2026

At Bogelle, your satisfaction matters to us. We strive to provide a smooth and reliable shopping experience.

 

1. Returns
We accept eligible return requests within 14 days of delivery. Products must be unused, in their original condition, and in their original packaging.

​

2. Damaged or Incorrect Products
If your order arrives damaged, defective, or incorrect, please contact us within 5 days of delivery with your order number and photos of the item. We will review the issue and arrange an appropriate resolution.

This timeframe does not limit your rights under applicable consumer protection laws.

 

3. Refunds
Once a return is approved and any required inspection is completed, refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

 

4. Return Shipping
Customers may be responsible for return shipping costs for change-of-mind returns. Please contact us for instructions and an authorized return address before sending any items.

​

5. Non-Returnable Items
Certain personal care, hygiene, and customized products may be excluded from change-of-mind returns, where permitted by law. Applicable exclusions will be disclosed before purchase.

​

6. Cancellations
Please contact us within 24 hours to request an order cancellation. Orders that have already been processed or shipped may not be eligible for cancellation, subject to applicable consumer rights.

​

7. Contact Us
For assistance with returns or refunds, contact Bogelle Customer Support at:

Email: bogelleco@gmail.com

​

We appreciate your trust in Bogelle!